📈 2. Analysis and reduction of public service costs
Detailed analysis of public service costs including cleaning, security, internal transportation, catering, etc.
Identification of factors of resource waste and proposal of saving solutions
Development of KPI and dashboard for control of support costs
🧹 3. Standardization and outsourcing of support services
Definition of public service standards (level of service, response time, quality)
Design of the process of outsourcing services to specialized contractors (cleaning, catering, security, etc.)
Evaluation and management of contractor performance
🚚 4. Management of internal logistics and transportation services
Design of an intra-organizational transportation system and personnel transportation services
Development of a transportation, services and fuel consumption schedule
Management and optimization of the corporate vehicle fleet
🛠 5. Management of general maintenance and repairs
Design of a preventive maintenance system (PM) for office equipment and facilities
Definition of repair request registration and follow-up processes
Use of CMMS software (in Customer requirements)
📦 6. Management of office consumables warehouses
Designing the process of ordering, receiving, storing and distributing consumables (paper, stationery, toiletries, etc.)
Inventory control and preventing resource waste
Defining reorder limits and using simple inventory systems
🪑 7. Designing office and clerical service systems
Designing the process of responding to correspondence, archiving, secretarial and meeting management
Optimizing procedures for requesting equipment, repairs, leave and miscellaneous services
Designing digital standard forms and reducing paperwork
🧾 8. Documenting support processes and designing instructions
Documenting all public service procedures
Developing executive instructions for different units
Designing standard processes for evaluating service performance
💻 9. Systematizing and digitizing support services
Designing a system for registering internal service requests (repairs, equipment, catering, etc.)
Setting up an internal portal or lightweight software for management Requests
Reduce in-person visits and increase response speed
🎓 10. Training and improving the capabilities of support staff
Training in the principles of professional behavior, service skills, time management
Designing specialized courses for warehouse managers, drivers, technicians and service personnel
Improving the level of professional ethics and compliance with organizational regulations
Additional services:
Designing consulting packages for establishing professional support services
Special consulting for multi-location companies (with branches in different cities)
Providing managed outsourcing of support services to stradevz approved contractors
