At Stradevz, we believe that effective collaboration with clients requires transparency, accountability, and mutual commitment. To ensure quality of service and achieve desired results, we have designed a professional and clear framework for collaboration with clients, which is described on this page.
1. How to start collaboration
The process of collaboration with Stradevz is carried out in several specific steps:
Receiving an official request from the client via contact form or email
Reviewing the needs and conditions of the project by the evaluation team and determining the service framework
Drafting a memorandum of understanding or contract based on initial agreements
Starting the analysis, planning or implementation phase of services based on the type of collaboration
2. Suggested Collaboration Models
We offer our management, consulting and implementation services in a variety of models to match the structure, budget and strategy of our clients:
Project-Based Collaboration: Suitable for specific projects with specific timing and goals
Retainer Model: For organizations that need ongoing consulting and support
Success-Based Model: In projects that are result-oriented and part of the payment is conditional on the achievement of goals
Joint Execution: In certain cases, part of the project implementation is carried out by our team
3. Stradevz Commitments
We are committed to:
Provide services with international professional standards
Use experienced and knowledge-based professionals in each project
Keep customer information completely confidential
Provide periodic and documented reports
Use up-to-date tools and technologies to improve project performance
4. Responsibilities and Obligations of Customers
For the optimal implementation of projects, customers also have responsibilities, including:
Providing accurate, timely, and complete information about the organization and the project
Designating a responsible representative from the organization for continuous coordination
Cooperating in meetings, interviews, and analysis and decision-making processes
Adhering to the payment terms in accordance with the contract
Providing the necessary infrastructure or access to perform services
5. Payment and Settlement Terms
The payment model for services is determined by the type of cooperation (upfront, staged, or after delivery)
Long-term installment payments are possible for some projects with prior agreement
In success-oriented projects, part of the amount may be dependent on the achievement of key performance indicators (KPIs)
All payments are made through the official portal, official invoice, or declared bank accounts
6. Support, feedback and continuous communication
We have designed a completely transparent and structured communication process with customers:
Weekly or monthly meetings to review project progress
Transparent reporting at all stages
Dedicated system for sending feedback, tracking project status and viewing documentation
Telephone and online support during business hours
7. Cancellation of cooperation or stopping the project
In special cases, either party can terminate the cooperation, provided that:
Written notice at least 7 working days before the stop
Settlement of services performed until the stop date
Delivery of documents, reports and outputs prepared by that time
8. Confidentiality and Data Ownership
All information provided by the client to Stradevz is used solely within the framework of the project and is covered by the company’s privacy policies.
The ultimate ownership of the final outputs and documentation of the projects belongs to the client, unless otherwise stated in the contract.
9. Review and update of the terms of cooperation
Stradevz has the right to update these terms if necessary. The latest version of this page will always be available through the official website.
📅 Last update: May 1404
10. Contact the Collaboration Development Unit
If you are interested in starting a collaboration, inquiring about the terms or consulting before signing a contract, you can contact the Stradevz Collaboration Development Team:
📧 Email: collaboration@Stradevz.com
📞 Phone: 03132121656
🌐 Website: www.Stradevz.com
📍 Head Office: \[insert address]